All orders will be shipped using UPS insured shipping. It is the obligation of the customer to provide the correct shipping address and the customer accepts all responsibility after the order has shipped.

Orders will arrive within 7 to 10 business days from the date your order was placed. For earlier delivery, we're happy to expedite your shipping for an additional charge.

ORDER PROCESSING INFORMATION

Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 12pm CST, weekends or holidays will begin processing the next business day.

Orders are processed pending availability and credit verification. Bluff City K9 will contact you if the items you have selected are not currently in stock or if we need additional information for credit verification. Shipping times may vary due to availability of merchandise.

Returns:

Due to the nature of our products, we do not offer returns unless a product arrives damaged or defective.